Support & Training –
directly from the manufacturer
No call centers. No forwarding. Get fast, personal support directly from our experts and developers – competent, solution-oriented, and tailored to your needs.
+1 800 256 3608
(toll-free in North America)
Find help
Everything you need to get started productively with List & Label – or to take your skills to the next level. From the initial setup to solving complex cases.
Documentation >
API reference, code snippets, and step-by-step guides.
Support forum >
Ask questions, find solutions, or share your knowledge.
Knowledgebase >
Technical articles with best practices and helpful workarounds.
Videos >
Playlists featuring new features, coding and designer tutorials, and the Report Server.
Blog >
Posts on the latest features, service pack updates, and tips from our development team.
License FAQ >
Everything you need to know about editions, deployment, and licensing.
Phone support
Monday–Friday:
🕘 9:00 AM – 12:00 PM
🕑 2:00 PM – 5:00 PM
⚠️ Please note: Support hours may differ on public holidays or during company vacation periods.
Phone number:
+1 800 256 3608 (toll-free in North America)
Support center
🔍 Your benefits at a glance:
💡Need a faster answer?
Before submitting a request:
- Browse our knowledgebase for instant answers
- Join the community in the forum. Sharing experiences with other developers often leads to quick solutions.
Get help fast in 3 easy steps
Sign in with your user credentials. Don’t have an account?
Register here.
Register your product so we can match your request and assist you faster.
Open a support request directly in the support center or give us a call — whatever works best for you.
Support for customers
| Support, service and maintenance of the editions | EDITION |
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| Parallel use and redistribution of different major versions |  |
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| Alternate use on the notebook | |
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| Access to knowledgebase, manuals, forums and RSS feed for service packs | |
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| Redistribution without active subscription | |
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| Subscription for one year includes: | |||
| ➥ Service packs and maintenance including major version updates, security patches and support for new operating systems and development environments | |
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| ➥ Access to our security information and the associated module updates. | |
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| ➥ Direct manufacturer support via forum | |
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| ➥ Direct manufacturer support via forum, phone or support portal including remote support | |
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| ➥ Direct premium manufacturer support via forum, phone or support portal including remote supportg | |
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| Long term support for even version numbers until release of next LTS version, typically 2 years |
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| Guaranteed bug fixing within 14 days from reproducibility | |
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| .NET source code as a reference | |
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| NuGet packages with all dependencies for use on build servers like Azure DevOps | |
Important support information
Our support team is available to assist you with questions related to the application and usage of our products.
Voices on support
Workshops
for developers
Developer workshop
Individual intensive workshop for developers: extend applications together, clarify questions, and build know-how.
Hourly rate: €350 plus VAT for up to 3 participants
Strategy workshop
Intensive consulting for project managers and architects: develop project strategies or optimize existing List & Label integration.
Hourly rate: €250 plus VAT for up to 5 participants
Appointments by arrangement
Your benefits from our workshops
Learn how to quickly and easily extend your own applications with printing and export features.
Work with our List & Label experts to develop solutions for specific challenges.
Benefit from individual guidance and tips & tricks from the List & Label experts.
Let’s talk about your goals and requirements!
Call us:
+1 800 256 3608
(toll-free in North America)
Or contact us via the contact form.
Training
for report designer users
Designer
workshop
Training, consulting, and troubleshooting for the List & Label designer, tailored to your needs and requirements. Upon request, also available in your own application (third-party software).
Your benefits from our workshop
Work faster and more efficiently with the Report Designer.
Ask the questions that matter most to you.
Stay up to date with the latest features.
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