List & Label
Support & Training
+1 800 256 3608
( toll-free in North America) or +49 7531 9060-10
Login Support Center
Service Pack Download
Pre-Sales Support
During your evaluation, you get free, quick and uncomplicated technical support.
Phone: +49 7531 9060-10 / +1 800 2563608 (toll-free US) | Mon – Fri, 8am – 5pm CET
You can also check our forum and our Knowledgebase.
Support for Customers
Support Options | |||
Knowledgebase | |||
Forums | |||
Report Program Errors | |||
Service Packs & RSS Feeds | |||
Online Support Center | (after expiration like standard) |
(after expiration like standard) |
|
Telephone Support | (after expiration like standard) |
(after expiration like standard) |
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Priority Support with Bug Fixing Policy | |||
Long Term Support |
Support
Complex questions can often only be clarified in writing. This may require you to send them via the support center, especially if you want to include files or a log file. If you suspect a program error, please report it free of charge via the support center.
We offer telephone support during the following times*:
Monday to Friday 9am – 12pm and 2pm – 5pm (CET)
+49 7531 9060-10
Outside our support hours, please ask for a callback.
*(public holidays etc. excluded)
Important information about combit support services
For customers of the Enterprise Edition
Within the Priority Support of Enterprise Edition we guarantee to fix all serious bugs within 14 days from the time we are able to reproduce the issue
Support Center – Getting Started
Our online Support Center is your central point of contact for all support-related questions.
Tip: You can also check whether your question has already been asked in the Knowledgebase or in one of the forums, free of charge.
1. Log in to your user account, or create a new account.
3. Contact us via the Support Center. You can generally expect to receive a response within two business days.
Workshop
for Developers
Online-Workshop
Book your spot for an Online Training via video conference.
Cost per hour: 210 €/net per participant
Available dates subject to prior booking.
Workshops for developers: Your Advantage
Develop a solution approach for problem areas together with List & Label experts
Learn to expand your own programs quickly and easily with print and export functions.
Your benefit: individual support and our List & Label experts’ tips & tricks.
Let’s talk about your goals and requirements!
Phone
+49 7531 9060-10
+1 800 2563608 (toll-free in North America)
Mon - Fri, 8am - 5pm CET
Location
Buecklestrasse 3-5
78467 Konstanz, Germany
Driving directions
Training
for Designer Users
Online Training:
Training, consulting and trouble shooting for the List & Label Designer, tailored to your individual requirements and wishes. Optional: based on your own application (non-combit program).
Cost per hour of webinar: 180 €/net, for the first participant
Available dates subject to prior booking.
Online Training: Your Advantage
Get to know the individual functions in the Designer
Focused on your individual questions.
Benefit from our List & Label experts know-how
Customizing
for List & Label development tool based on your requirements.
Customization/ Extension
We can realize many of your wishes within the scope of feature updates or in new main versions. If this is not possible, we will gladly consider an individual realization based on our hourly rates.
Please use our Idea-Place or ask for the desired change directly eMail.
Cost per hour: 210 €/net
Request a quote
Call +49 7531 9060-10 or toll-free from the North America: +1 800 2563608
or please use our contact form.
Request a quote
Call +49 7531 9060-10 or toll-free from the North America: +1 800 2563608
or please use our contact form.
Essentials
Company
List & Label Newsletter
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