Support Services
Get help quickly via the Support Center or by calling us on +49 7531 90 60 10 or on our toll-free number for North America:
+1 800 256 3608
„I am very satisfied with the Report Server, because it is very pleasant to work with. Especially the contact to the support is first class. I have made several inquiries and always received competent answers promptly.”
Engineering Office IAG-Biller, Günther Biller
Support for Prospects
Support Options | |||
---|---|---|---|
Knowledge Base | |||
Forums | |||
Report Program Errors | |||
Service Packs & RSS Feeds | |||
Online Support Center | |||
Telephone Support 1) | |||
Feature Upgrades | |||
Priority Support 2) |
2) We guarantee to fix all serious bugs within 14 days from the time we are able to reproduce the issue.
Support for Customers – Getting Started
Our online Support Center is your central point of contact for all support-related questions. You can also check whether your question has already been asked in the Knowledge Base or in one of the forums, free of charge.
1. Log in to your user account, or create a new account.
2. Register your product, and take a look at the support options mentioned above.
3. Contact us via the Support Center. You can generally expect to receive a response within two business days.
Workshop
for Developers
List & Label Workshop for Developers
Personalized, intensive workshop, enabling developers to quickly and efficiently enhance their applications by integrating analysis and output features.
- Learn how to enhance your application quickly and easily by adding print and export features
- Find a solution for your specific requirements by the help of our List & Label experts. Increase the value of your application.
- Benefit from support tailored to your needs, and our List & Label experts’ tips & tricks.
1 participant/day: € 1580 (plus VAT)
Each additional participant: € 600 (plus VAT)
Available dates subject to prior booking.
Book your spot for an Online Training via video conference. It is also possible to arrange on-site trainings.
Plus expenses and travel time if the workshop takes place at your premises.
Workshops for developers: Your Advantage
Develop a solution approach for problem areas together with List & Label experts
Learn to expand your own programs quickly and easily with print and export functions.
Your benefit: individual support and our List & Label experts’ tips & tricks.
Online Training
Training for Designer Users
Standardized Online Training
Lesson units of 120 minutes each
Training in small groups
For beginner and intermediate users
Cost: 198 Euro/net per participant
Conditions:
- Access to an installation of the current List & Label trial version
- Agreement on contract data processing based on the General Data Policy Regulation (GDPR)
Getting to know the List & Label Designer (beginners)
- Basic concept and important terminology
- Options within the Designer
- Formula assistant
- Working with variables and text objects
- Getting to know the standard functions and features
New features in List & Label 26 (advanced users)
- Getting to know and use the features of List & Label 26
- Important changes
- Helpful hints
- Review and questions
coming soon
Standardized Online Training : Your Advantage
Minimize your time expenditure by training the basic functions
Confident mastery of the Designer through practical exercises
Benefit from our List & Label experts’ Know How
Individual Online Training via video conference:
Cost per hour of webinar: 210 €/net, each additional participant 29 €/net
Available dates subject to prior booking.
Book your spot for an Online Training via video conference. It is also possible to arrange on-site trainings.
Individual Online Training: Your Advantage
Get to know the individual functions in the Designer
Focused on your individual questions.
Benefit from our List & Label experts’ Know How
Request a quote
Call +49 7531 90 60 10 or toll-free from the North America: +1 800 256 3608
or please use our contact form.
Company
Partners
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