FAQ About Licensing of List & Label
Questions concerning our licensing? Below you will find our answers to frequently asked questions. Additionally, we recommend that you read the License Agreement. Should the FAQs contradict the License Agreement, and in the case of misunderstandings, the License Agreement takes precedence.
Editions and Subscription
How much does List & Label cost me?
The license costs depend on the total number of developers involved in your software application. Our editions differ in terms of technical features and services. You can find a comparison here: Edition overview List & Label
There are no additional license fees for distribution of e.g. the Designer within your application for most applications. Your costs are therefore clearly calculable. You can find our price list here: Pricelist List & Label (PDF)
Is the Standard Edition sufficient for my requirements?
The Standard Edition is our most affordable edition, because it contains no free support and only a minimum of maintenance, i. e. 12 months. Some technical features are also not included (2D barcodes, DOM,…). The Standard Edition is available in a German or English version. Other languages are optionally available. You can find a comparison here: Edition overview List & Label
A discounted update to the current Standard Edition is available on the basis of the last two previous versions. This is a license exchange, you waive the right to use the previous version by using the update.
If it turns out after the purchase that you want to use the features of Professional or Enterprise, a change is possible at any time. Your purchase price for the Standard Edition will be credited pro rata to the new price of Professional or Enterprise Edition – up to 12 months after purchase of the Standard Edition.
When do I choose the Professional Edition?
With the golden mean, you make only a few technical compromises. In addition, with the subscription included, you also opt for an edition that includes maintenance and a 12-month support flat rate. You’ll always be up to date, not only with service packs, but also feature updates and new major releases.
This does not automatically include the use in the area of server/webserver applications and localization in other languages. Designer and Manuals in English and German are included (version 25 and higher), but if you need additional languages, the Enterprise Edition might be the better option. With an active subscription, you can switch to the Enterprise Edition at any time. You can find a comparison here: Edition overview List & Label
What is a language kit?
The List & Label Designer is available in English/German and other languages. If you plan to support a language, it can be easily switched in the application. Each additional kit with a different language is called language kit.
Designer and Manuals in English and German are included within Professional and Enterprise edition (version 25 and higher). With Standard Edition you choose between a German or English version. Other languages are optionally available.
Language kits are version dependent and you need a language kit for every List & Label developer license you have and for each major version you would like to localize. The Enterprise Edition automatically includes all available language kits. We currently offer these language kits for List & Label.
When do I need to purchase server/webserver licenses?
When do I need the Enterprise Edition?
All-round carefree, especially in the web area. This is what the Enterprise Edition stands for. This includes an unlimited server/webserver license, i. e. an unlimited number of servers and end users. Also included: all available designer languages, special long term support, .NET source code as reference. And as a big plus: the combit Report Server.
What is the combit Report Server and what do I have to pay for it?
What does the combit Report Server do for me?
Can I really redistribute the Report Server for free?
Can our project group use one Enterprise or Professional and several Standard Editions?
How long is the subscription period?
Why should I keep my subscription active after the first year?
About Licensing in General
Which license terms apply?
The combit license agreement applies by default. It also forms the basis for List & Label pricing. Certain points are not included in the license agreement. However, the license agreement can generally be amended in line with your project’s needs. Please contact us if you require an amendment.
Where can I find the combit license agreement?
What is included in the List & Label license?
How many licenses do I need?
Can more than one developer use List & Label, as long as no two people use it at the same time?
Can I install my List & Label license on my notebook?
Can I use my List & Label license additionally on a network?
How can I avoid receiving warnings?
There are ten developers in our team, but I am the only one working on the logic for printing with List & Label. How many licenses do we need?
We plan to implement things like reporting, labelling, printing or export area of our solution as a separate module and offer this as an option. What do I have to consider?
We would like to develop a printing solution based on List & Label. Is that possible?
Can I use List & Label to develop a software development tool or component?
Can I encapsulate List & Label functionality and pass it on to other developers?
We would like to use List & Label for an application, which has been commissioned by, or will be redistributed by another organisation. Who needs to be licensed?
You as the developer, as well as all other developers who are participating in the overall project and/or product, are in need of licenses. If your client receives the source code of our application, or if this application is held and/or redistributed under your client’s legal name, then your client will require at least one license. In general, everybody who theoretically might have access to the source code, is in need of an own license. Please do not hesitate to reach out to us, we will work out the perfect constellation for your project.
We'd like to employ another company with the development of an application for our organisation. Who requires a license?
Especially if your project is associated with custom development, outsourcing of development or other development services provided by another organisation, it´s crucial to not only equip the developer team with the right number of licences. It is also important to make sure you have the necessary development and distribution rights. The range of individual case scenarios is very wide – we are happy to discuss your requirements with you, please just get in touch with us.
My customers have questions about the integrated designer. Who can they turn to for help?
What do I need to include in my application once I have integrated List & Label?
Serial Number and Registration
Why should I register my List & Label version with combit?
Where do I register my List & Label license?
We recommend that you register your license before it is absolutely necessary. So you don’t waste any time when you contact our support or download a service pack.
Please create a user account if you do not have one yet. Afterwards you can register your license.
Who should be registered on a List & Label license?
Can I transfer my license?
Where can I find the license information for my List & Label license?
List & Label license information always consists of a combination of serial number and product key.
If you receive List & Label on a medium, you will find the license certificate with both information in the product packaging. In case of a download you will find the license information in your personal user account in our online shop.
The serial number can also be found directly in the program. Start a sample application on the developer PC and go to the Designer. There press [Ctrl] + [Shift] + [F12]. In the following dialog your serial number will be displayed.
I have an active subscription. Where can I find my main version update?
As soon as we release a new main version of List & Label, we will make it available to all customers with an active subscription as a download. The prerequisite is that your current license has been registered online.
Afterwards, you don’t have to worry about anything. We provide you with the license information as well as the new setup automatically in your personal user account in our online shop.
All you need to do is register the very first license you received at the beginning of your subscription. The following major version updates are already registered.
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